Contact Us
Whether you've spotted something out of date, want to suggest a casino for us to look at, or simply have a question about how we rate sites not on Gamstop, this is the page for it. We read every message that comes in, even if we can't always reply at length.
What we can help with
Non Gamstop Casinos covers casinos not on Gamstop for UK readers, so most of the messages we get fall into a few categories:
- Questions about a specific brand featured on the site, such as Betmica, Kikibet or Betninja, including how its welcome offer works or what payment methods it accepts
- Corrections — if a bonus term, licence detail or feature has changed since we last checked, tell us and we'll review it
- Suggestions for casinos we haven't covered yet, particularly newer non Gamstop sites
- General queries about how our ranking and review process works
- Feedback on the site itself, including anything you found confusing or hard to find
We're not able to process deposits, withdrawals, account verification or complaints on behalf of any casino — those requests need to go directly to the operator's own support team, since we're an independent review site and not a gambling business ourselves.
What we can't do
It's worth being upfront about the limits of what a contact form on a review site can achieve:
- We can't access, close or reinstate any casino account — that sits entirely with the operator
- We can't intervene in a dispute over a bonus, withdrawal or bet — the casino's own support and, where applicable, its licensing body handle that
- We can't give personal advice on whether you should be gambling at all. If that's the question on your mind, our Responsible Gambling page is a better place to start, and it covers self-exclusion tools including how Gamstop itself works
Before you get in touch
A few quick checks can save you a round trip:
- If your question is about a bonus, check the operator's own terms page first — welcome offers like the ones listed on our non Gamstop casinos guide carry wagering requirements, minimum deposits and time limits that vary by brand
- If you're asking about eligibility or how self-exclusion schemes interact with these sites, our Responsible Gambling page walks through what Gamstop covers and what it doesn't
- If it's a general "how do you rate these sites" question, the answer is on the same guide — we look at licensing, game range, payment options and the honesty of bonus terms, and no casino pays for a better position
A note on independence
Non Gamstop Casinos may earn a commission when a reader signs up with a casino through a link on this site. That relationship never decides which brands we cover or how they're ranked — it only exists after a review has been done. If you think we've got something wrong, we'd genuinely rather know, so tell us and we'll check it.
Who this site is for
We write for adults, 18 and over, who are researching online casinos that operate outside the Gamstop self-exclusion scheme. If you want to understand more about who we are and how the site is put together before reaching out, our About Us page covers that, and our Terms and Conditions set out the ground rules for using the site.
Get in touch whenever something on the site raises a question you can't answer elsewhere — we'd rather hear from you than have you guessing.